Use Your Product
Use Your Product
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Creating a user
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Setting the time to check for software updates
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Creating a new job
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Shutting down your system
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Running mail with different shapes and weights
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Setting screensaver timeouts
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Printing a funds report
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Moving a graphic
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Setting or changing Seal Only mode
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Obtaining a Safety Data Sheet (SDS, MSDS)
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Checking the postage amounts available and used
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Printing a graphic or text message without postage
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Opening a job
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Checking your balance at Pitney Bowes
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Editing an account
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Deleting accounts
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Creating an account
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Running an account report
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Calibrating the touchscreen
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Running a differential weighing mail job
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Changing the envelope print area
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Printing a refill summary report
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Preventing WEIGH-ON-THE-WAY (WOW) errors
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Reprinting a refill receipt report
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Advancing or omitting the date
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Deleting a job
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Hiding or unhiding a graphic
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Counting mailpieces
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Adding or changing a text message or return address
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Sending a letter by Express Post
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Using the Australia Post Letter guide
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Getting an Australia Post refund for unwanted, damaged or incorrectly printed mail
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Adding or refilling postage
33 items
Connect Your Product
Connect Your Product
2 items
Error Codes
Error Codes
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03114100D4
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Error 04184200A9 "Invalid ink cartridge is installed in spot (2) ink slot" message
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Error 0205410042 "WOW zero length error"
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Error 03114100AD "Out of Tape"
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Errors 03114100D2, 03114100CE or "Mailpiece jam in printer area"
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Error 03114100DF, "Jam in sealer area"
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Error 071F41000D "Servo Motor Position Error Fault"
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Error 0418420021 "Printer motion sequence failure" message
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Error 03114100AA "Out of E-Z Seal" message
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Error 019861001B "Tape jam" message
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Error 0311A100A4 "Printer cover open" message
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031A410001 "Sensor auto calibration error"
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041862004D
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Printhead communication errors
14 items
System Messages
System Messages
2 items
Troubleshooting
Troubleshooting
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Blank screen or a screen in power saving mode
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Missing or grayed out tape button
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Envelopes not feeding
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Printhead issues
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Sealing issues
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Tapes not feeding
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Frozen screen
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Poor print quality or no printing
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Unable to access the refill postage screen
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E-Z Seal leak
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Error 1234 on the Connect+ Series, SendPro P TEST 03Feb24
11 items