With Mailstream On Demand, upload your mail file and we do the rest. Your mail is produced in our secure print network, then presorted in our Presort Services facilities. Piece-level visibility lets you track each mail piece from file to the mailbox.
Simplify print and mail
Scale without infrastructure
Improve security and visibility
Keep mail moving, no matter what
Print and mail your way.
Save time and money with more visibility and control than you have now.
See how you can improve your productivity
- Bank account and billing statements
- Past-due payment and overdraft notices
- Credit report disputes
- Consumer disclosure reports
- Loan and mortgage correspondence
- Regulatory disclosures and tax documents
- Reduce printing and postage costs by combining documents into fewer envelopes
- Keep statements, disclosures and other time-sensitive mailings on schedule
- Eliminate or supplement in-house mailing
- Give customers the option to receive communications by mail or email
- Property tax bills, assessments and tax notices
- Water, sewer and utility bills and payment reminders
- Benefits, eligibility and student loan correspondence
- Federal, state and local agency letters, policy updates and compliance notices
- Reduce the cost of recurring tax bills, utility statements and public notices
- Handle large billing cycles and seasonal mailings without additional staff or equipment
- Maintain visibility and records for important constituent communications
- Patient statements, invoices and balance-due notices
- Health insurance claims (CMS-1500), EOBs and reimbursements
- Prior authorization, appeals and claims redetermination notices
- Patient welcome letters, financial assistance and administrative communications
- Support HIPAA compliance with secure document handling and tracking
- Reduce postage costs by combining patient communications into one envelope
- Scale easily during billing peaks and open enrollment
- Policy documents, renewals and certificates of insurance
- Premium bills, payment reminders and cancellation notices
- Claims correspondence, reviews and appeals
- ACORD forms, title insurance and other policyholder communications
- Meet time-sensitive mailing requirements for renewals and cancellations
- Maintain mailing records to support compliance and disputes
- Offer policyholders mail or email delivery options
- Debt validation notices and collection letter
- Past-due statements, payment reminders and settlement offers
- Debt recovery and payment correspondence
- Proof of coverage, notices to vacate and property disposal notices
- Support regulatory compliance with mailpiece-level tracking and records
- Keep validation notices and other time-sensitive letters on schedule
- Scale for large account portfolios without adding in-house capacity
- Legal notices, demand letters and notices of legal action
- Court documents, affidavits and garnishment notices
- Bankruptcy, debt collection and settlement correspondence
- Contracts, agreements, client letters and case updates
- Maintain searchable mailing records for case files and audits
- Keep deadline-driven legal correspondence moving
- Free up staff from printing, assembling and mailing documents
How it works
Mailstream On Demand handles the high-volume, document-heavy communications your business depends on.
- Bills and invoices: Print or paperless, with full tracking.
- Statements: Recurring statements without the manual work.
- Notices and disclosures: Time-sensitive mail delivered with proof.
- Letters and correspondence: Client and customer communications at any volume.
Frequently asked questions
What is a digital print and mail service?
Digital print and mail means sending your mail file digitally to a provider that prints, assembles, presorts, and mails it for you. You don't need to buy printers, inserters, or supplies, or dedicate staff to production. Mailstream On Demand is the Pitney Bowes digital print and mail service for outsourcing mail production that saves you time and money, while increasing your visibility and control of the mailing process.
How do I send my mail file to Mailstream On Demand?
Submit your documents' print stream or data file, like PDF or PCL, from your existing host software to the secure Mailstream On Demand online service. There's no new equipment to install. We create your customer documents and deliver them by mail or email.
How can I track my mail?
Piece-level visibility lets you track each mail piece from file to the mailbox. You get better visibility into the process, and into each individual piece, than you would doing it yourself. That supports compliance and makes it easier to answer questions about where a piece is.
Can I send both print and digital communications?
Yes. You can deliver your documents by mail or email, and manage physical and digital communications from a single platform. That makes it easier to adapt as your customers' delivery preferences change.
How does outsourcing lower my postage costs?
We validate addresses and presort your mail through our Presort Services facilities so it can be posted at discounted rates. You also avoid the cost of in-house equipment, supplies and labor, so your overall cost per piece can be lower.
Can I outsource only my peak jobs?
Yes. Many clients keep everyday mail in house and use Mailstream On Demand for peaks such as open enrollment, billing cycles or system transitions. You scale up without adding equipment or staff and you can expand how much you outsource over time.
How does Mailstream On Demand support business continuity?
Because production happens off site in our print network, your mail doesn't depend on your own staffing or equipment. If an inserter goes down, a team member is out, or an unexpected disruption hits, your critical mail keeps moving on schedule.
Is my data secure?
Your mail is produced in our secure print network and presorted in our Presort Services facilities. The service is designed to support privacy and regulatory requirements, including HIPAA for healthcare communications, with mail tracking that provides a record of each piece.
What types of documents can I send?
Common documents include bills, invoices, statements, disclosures, receipts, notices, claims correspondence, policy documents and client letters. Industries we serve include financial services, government, healthcare, insurance, debt collections and legal.
Will my mail be delayed?
Mailstream On Demand uses two key advantages to speed up mail delivery. First, our print network lets us print mail closest to its destination. Second, our presort services process eliminates steps from USPS handling, which helps get your mail delivered faster. Local mail could experience a delay if you are located far from one of our print centers.
