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The simpler, convenient, more efficient way to send Certified Mail®

Switching to electronic Return Receipts saves you time and money by eliminating the old traditional "green cards". Plus, they greatly reduce compliance and data security errors

Improve your Certified Mail process
Improve your Certified Mail process
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Simplify every step

Prepare, send, and track Certified Mail effortlessly with electronic return receipts automatically filled, captured, and stored for easy tracking.
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Access for employees anywhere, anytime

Powered by the Shipping 360® platform, PitneyShip lets employees process, track, and retrieve signatures from anywhere.
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Eliminate manual forms and processing

Skip complicated USPS forms—log in to PitneyShip from anywhere to send Certified Mail with electronic return receipts.
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Save time and money

Save $1.48* on every mail piece and avoid hours of manual processes and costly mistakes.
*as of July 14, 2024
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Easily store and retrieve digital signatures

Digital signature files are securely stored in PitneyShip, making it easy to find and retrieve electronic Return Receipt signatures anytime.
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No more green cards

The electronic Return Receipt replaces the physical green card with a PDF, automatically uploaded to PitneyShip. It includes all necessary information and a digital signature, so you never have to worry about lost green cards.

FAQs

When should I use Certified Mail?

If you’re looking to send mail that provides proof of mailing via a receipt to the sender, then Certified Mail® is the USPS service for you. With electronic USPS tracking, the sender is notified when the mail piece was delivered or that a delivery attempt was made.

What are my options when using Certified Mail?

Return Receipt and Restricted Delivery provide evidence of Certified Mail delivery with a signature. There two ways to get signatures. The traditional way is a postcard signed by a recipient at the destination address that is then mailed back to you, the sender. There is another option called Electronic Return Receipt where the sender receives an electronic copy of the recipient’s signature rather than the post card. In addition to eliminating all of the manual steps to create and track Certified Mail, Electronic Return Receipt also saves you $1.48 on every Certified Mail piece.

How do I get access to Certified Mail with ERR?

PitneyShip makes it easy to prepare, send, and track Certified Mail and the eliminate the need for cumbersome forms. With PitneyShip, there is no need to handwrite Certified Mail forms and green cards any longer. PitneyShip automatically stores all the information, including Certified Mail tracking number, certified delivery date, and the certified mail recipient signature, in an easily accessible and searchable database. You then save $1.48 using one of the options for Electronic Return Receipt in PitneyShip.

How do I get started using Certified Mail in my PitneyShip account?

Getting started is easy! Simply follow the steps laid out in this helpful support article where you’ll also find a brief video where you can follow along.

Certified Mail with electronic Return Receipt option

 

Certified Mail Coversheet with Postage

A simple option that prints a coversheet that includes postage, addresses, and Certified Mail barcode in one step. The coversheet and documents are then place inside Certified Mail double-window envelope for mailing.

Preprinted Certified Mail Barcode Label

This option uses preprinted Certified Mail barcode labels that you scan or enter into the software, attach the label to your mail piece, and then add postage.

Printing Certified Mail barcode labels

Similar to the preprinted label, except PitneyShip generates the Certified Mail tracking barcode and prints it to a label roll that is then attached to your mail piece.

Rate Change

Let PitneyShip® software do the hard work.

Premium
Up to 10 users
Available Carriers
USPS, UPS, FedEx, DHL logos
$39.99/month after 30-day free trial*
Subscribe now

Everything you need to make mailing and shipping easier.

  • Multi-carrier rate shopping
  • Pre-negotiated discounted rates (USPS®, FedEx®, UPS®)
  • Stamp printing
  • Easy online setup and service
  • Online support
  • Up to 10 users
  • Up to 50 Certified Mailings monthly with Electronic Return Receipt (ERR)†
Complete features list >
Enterprise
Multiple locations and users
Available Carriers
USPS, UPS, FedEx, DHL logos
Quoted
Request more information

Customized and integrated for your business needs, includes:

  • Up to unlimited users & locations
  • Up to unlimited Certified Mailings with Electronic Return Receipt (ERR)
  • Single sign-on
  • API access and integrations
  • Automation and presets
  • Bring Your Own Carrier Accounts
Complete features list >
  • Premium
  • Enterprise
Complete features list
Feature Premium Enterprise
30-day free trial yes Subscribe now. Contact us.
Monthly price $39.99 Request a quote.
Number of users Up to 10 Unlimited
Number of locations 1 Multiple
PB Negotiated Carrier Rates USPS, UPS, FedEx USPS, UPS, FedEx, DHL
Bring Your Own Carrier Account DHL USPS, UPS, FedEx, DHL
Print stamps and save on postage yes yes
Multi-carrier rate shopping yes yes
Consolidated billing across carriers yes yes
Rate Shop Calendar View yes yes
Certified Mail® yes yes
Certified Mail® with electronic return receipt (ERR) yes up to 50 monthly Unlimited
Single sign on yes
Multi-piece rate shopping yes
Print International shipping labels yes yes plus additional functionality
Ability to add capabilities (e.g., receiving, analytics etc.) yes
Advanced customization yes
Resources
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How to create a Certified Mail piece in PitneyShip

Save digital proof of delivery receipts when sending critical documents using Certified Mail with electronic Return Receipt.
Take a self-guided tour
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Go electronic for greater efficiency

See how switching to electronic Return Receipt using PitneyShip improves your Certified Mail process.
See infographic
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Experience how easy PitneyShip makes the Certified Mail process.

Watch the video below to learn how to create an eRR.
Watch video

*Offer valid for new clients only.  The cost of postage, carrier charges, supplies and taxes are not included in your free trial or monthly subscription fee. The monthly subscription fee of $39.99 will automatically apply after the free 30-day trial, unless you cancel during the 30-day free period.  To cancel, go to Your Account.

† Cost of overage fees are not included in your free trial or monthly subscription fee. If exceed monthly allotment, overage fee of $0.15 per electronic return receipt will be charged and billed in your monthly subscription invoice.