Refilling postage in PitneyShip, PitneyShip Pro, PitneyShip Enterprise, or ShipAccel

In order to print USPS labels and postage, you must have enough funds in your USPS postage account.

Notes

• This is for USPS only. Other carriers charge your shipping costs differently depending upon the type of account you have.
• If you have a SendPro Mailstation device, a 3.5% Credit Card Transaction Fee is added when you use a credit card to pay for postage. If you use a Deposit Account (Reserve Account) or Line of Credit (Purchase Power) to pay for postage, there is no administrative fee.
• You can view your postage refills and download receipts on the Postage tab in your History.

• Refilling manually
• Refilling automatically

Refilling manually

1. If you only have one USPS account, you can select the + (Refill Postage) icon next to your USPS postage balance in the upper right from any screen.
   
   If you fund your Locations separately, go to Settings > Carriers and locate the USPS account associated with the Location that needs postage added. Select the + (Refill Postage) icon under Balance for that Location's USPS account.
   
   Note: If you do not see the + sign next to your postage balance, then you do not have an Admin role. Contact your administrator.
2. Select the amount you wish to add.
   
3. (Optional) To assign this postage purchase to a cost account, select Assign to Cost Account, then select the desired account.
4. Select Add Postage.

Refilling automatically

You can have postage added automatically whenever your balance falls below a certain amount.

1. Select Settings > Postage Refills.
2. Select I want to automatically add postage.
3. In the Add this Postage Amount field, enter the amount you wish to have added when your balance goes below the threshold.
4. In the Set Minimum Postage Threshold field, enter the threshold. When your balance goes below this amount, funds will be automatically added.
5. If you wish to be prompted when the minimum postage threshold is reached, select Prompt me before auto postage refill is set to occur.
6. If you use cost accounts, you can associate a cost account with postage refills. Select Track your postage refills with a Cost Account, then enter the desired account in the field.
7. If you wish to receive an email when a refill occurs, select Receive an email when your postage is refilled and enter the email address. To send the notification to more than one address, separate them with commas. Click outside of the box or type a comma after the last email address.
8. Select Save.

Related topics

• Paying for postage
• Downloading postage refill receipts

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.