Picking up multiple packages one locker at a time at the ParcelPoint Smart Lockers

The mailroom administrator can configure theSendPro 360 system so that each locker assigned to you opens one at a time. You open one locker, retrieve the package, close the locker and proceed to the next.

The mailroom administrator can also configure the SendPro 360 system so that when you pick up multiple packages, all of the lockers assigned to you open at the same time. Refer to Picking up multiple packages by opening all lockers.

1. Open the email containing your QR code or ID, and go to the locker kiosk.
2. Tap Collect an Item. The screen you see depends on the local configuration of your lockers.
3. Follow the prompts to tap your ID, scan your code, or tap Enter Pickup Code. The screen you see depends on the local configuration of your lockers.
   • If you choose to enter the pickup code, use the keyboard to enter the pickup code.
   • Tap Submit.
   If your kiosk is configured to take your picture, it displays a countdown screen. This screen appears for about 2 seconds. It takes your picture at the end of the 2 second period.
4. Using your finger, sign for the package in the area provided.
   

5. Tap Submit. The kiosk screen displays all of the lockers assigned to you. The first locker is open.
   
6. Go to the first open locker and collect your package and then close the door. As soon as you close the first locker door, the next one opens. The kiosk screen displays the next open locker.
   
7. Go to the next locker and collect your package.
8. Repeat this process until you close the last locker door.
9. Go back to the kiosk and tap Done.
10. The system displays "Pickup Complete" on the locker screen. The system returns you to the Home screen about 2 seconds after "Pickup Complete" appears.