The screen is flashing the PB logo on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Contact Pitney Bowes if the screen is flashing the Pitney Bowes logo for more than an hour.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00)
Issue
The Pitney Bowes logo is flashing on the device's screen.
Cause
The screen does not have enough battery power to complete the power up cycle.
Resolution
- Allow the device's screen to flash for one hour.
- If the flashing logo persists after one hour, please chat with us.
UPDATED: July 04, 2024