Cutting costs, not care: How Boston Medical Center saved big on shipping

Boston Medical Center implemented a secure, cloud-based solution to streamline shipping, tracking, and reporting across multiple locations. The system supports unlimited users, offers discounted rates from top carriers, and provides a unified dashboard for managing all shipping activities efficiently.

500+
bed, equity-led academic medical center providing innovative, equitable care to empower all patients
70 +
specialties and subspecialties to provide comprehensive care
150+ years
of top doctors, nurses, and staff serving the Greater Boston area
Unique Challenge

Faced with increasing volumes, Boston Medical Center needed a way to reduce costs without sacrificing time or quality. They’re looking for a solution that will allow them to rate shop across top carriers, stay flexible as their volume grows, and streamline reporting all with minimal IT assistance.

 

Our Solution

Boston Medical Center chose a secure, cloud-based solution that provides robust shipping, tracking, receiving, and reporting capabilities. It combines “plug and play” simplicity with the power to support unlimited users across multiple locations. And with a boom in their volume, the solution helps on-site and remote employees make smarter decisions by identifying the best combination of rates and delivery options across all top carriers. They can generate discounted labels and US postage and can view all carrier activity and costs in one location. They now manage all of the company’s shipping activities from a single intuitive dashboard.

What It Offers

Pitney Bowes delivered secure and efficient solutions to help bring Boston Medical Center’s shipping operation and patient Rx experience to the next level. Now, no matter what they send ‒ patient prescriptions, important documents, or medical equipment ‒ they can tailor their shipping strategy, business rules, and reporting to meet their evolving needs. And, they can have confidence that they are accessing the best available prices. Plus, our software seamlessly integrates with their Epic pharmacy management system, keeping patients informed every step of the way. Our solutions help them achieve complete control, visibility, and accuracy over their operation all while delivering an elevated patient experience.

“We work with Pitney Bowes to devise rules we put together so we can take the thinking put of our employees hands and put it into the application. It also helps us to get medication to our customers as quickly as possible and also save us on shipping costs”

- Senior Manager of Shipping & Logistics, Boston Medical Center

Explore our healthcare solutions

Explore how Pitney Bowes can help streamline your shipping and mailing operation today.