SendPro® Tablet Support
Find solutions
Top Articles
Install & Setup
Using Your Product
Fixing & Maintenance
Postage
Reporting, History & Accounting
Top Articles
Learn how to set up the SendPro Tablet.
Your SendPro Tablet requires a system update by Friday, August 6. If you do not install the update by that date, you will no longer be able to use your tablet.
Learn how to use the SendPro Tablet.
Learn how to use the SendPro Tablet Label Printer.
Installation, Setting Up & Drivers
Learn how to set up the SendPro Tablet.
Your SendPro Tablet requires a system update by Friday, August 6. If you do not install the update by that date, you will no longer be able to use your tablet.
Network & Connectivity
Learn how to set up a wireless (Wi-Fi) connection on the SendPro Tablet.
Features & Settings
Learn how to edit Cost Accounts on the SendPro Tablet.
Learn how to enable Cost Accounts on the SendPro Tablet.
Learn how to delete presets on the SendPro Tablet.
Learn how to create presets on the SendPro Tablet.
Learn how to find the MAC address on the SendPro Tablet.
Learn how to set up a security PIN to lock the SendPro Tablet.
Learn how to set up email notifications on the SendPro Tablet.
Learn how to automate postage refills on the SendPro Tablet.
Learn how to set the default address for USPS return labels on the SendPro Tablet.
Learn how to set a maximum transaction limit on the SendPro Tablet.
Learn how to change the units of measure on the SendPro Tablet scale.
Learn how to connect the Bluetooth keyboard to the SendPro Tablet.
Learn how to change the default refill amount on the SendPro Tablet.
Learn how to enable the Optical Character Reader (OCR) on the SendPro Tablet.
Learn how to edit users on the SendPro Tablet.
Learn how to set up your FedEx account on the SendPro Tablet.
Learn how to set up default printing options on the SendPro Tablet.
Learn how to set up your UPS account on the SendPro Tablet.
Learn how to add users on the SendPro Tablet.
Learn how to add Cost Accounts on the SendPro Tablet.
Learn how to sign out of the SendPro Tablet.
Learn how to withdraw money from your SendPro Shipping account.
Learn how to delete a user on the SendPro Tablet.
If you do not know your password, you can reset it.
When you enter new recipient addresses, you can have them automatically added to your address book.
Learn how to set up a wireless (Wi-Fi) connection on the SendPro Tablet.
Learn how to weigh something on the SendPro Tablet when you cannot see the scale's screen.
Learn how to weigh small items on the SendPro Tablet scale.
Learn which tasks you need to perform using PitneyShip.
Learn how to add recipient addresses to the address book on the SendPro Tablet.
Learn how to edit a recipient address on the SendPro Tablet.
Learn how to search for addresses on the SendPro Tablet.
Learn how to edit the sender address on the SendPro Tablet.
Learn how to delete an address from the address book on the SendPro Tablet.
Learn how to add a sender address to the address book on the SendPro Tablet.
Learn how to verify a USPS address on the SendPro Tablet.
Learn how to scan addresses using the Optical Character Reader (OCR) on the SendPro Tablet.
Learn how to import addresses into the SendPro Tablet address book.
Printing
Learn how to print a label from the address book on the SendPro Tablet.
Learn how to print a USPS return label on the SendPro Tablet.
Learn how to create and print a shipping label on the SendPro Tablet.
The purpose of FedEx Manifest is to save time. Without a manifest, FedEx needs to scan each individual shipping label. This can be time consuming if there are a large number of shipping labels. Instead of scanning each individual shipping label, the manifest can be scanned once and every FedEx shipping label from that day will be included.
The purpose of USPS Shipment Confirmation Acceptance Notice (SCAN) Form 5630 is to save time. Without SCAN Form 5630, the USPS needs to scan each individual shipping label. This can be time consuming if there are a large number of shipping labels. Instead of scanning each individual shipping label, SCAN Form 5630 can be scanned once by USPS, and every shipping label from that day will be uploaded to the USPS systems.
Learn how to create and print multiple shipping labels at once on the SendPro Tablet.
Learn how to resolve the message "Wrong Label found, Please put the correct label in the Printer" on the SendPro Tablet.
Mailing & Shipping
Learn how to print a label from the address book on the SendPro Tablet.
Learn how to print a USPS return label on the SendPro Tablet.
Learn how to create and print a shipping label on the SendPro Tablet.
Learn how to cancel (void) a UPS or FedEx label on the SendPro Tablet.
Learn how to check label refund status on the SendPro Tablet.
Learn how to search for a shipment on the SendPro Tablet.
Learn how to get a USPS label refund on the SendPro Tablet.
Learn how to reprint a shipping label on the SendPro Tablet.
Learn how to create an international or military trackable label on the SendPro Tablet.
Learn how to use presets on the SendPro Tablet.
The purpose of FedEx Manifest is to save time. Without a manifest, FedEx needs to scan each individual shipping label. This can be time consuming if there are a large number of shipping labels. Instead of scanning each individual shipping label, the manifest can be scanned once and every FedEx shipping label from that day will be included.
The purpose of USPS Shipment Confirmation Acceptance Notice (SCAN) Form 5630 is to save time. Without SCAN Form 5630, the USPS needs to scan each individual shipping label. This can be time consuming if there are a large number of shipping labels. Instead of scanning each individual shipping label, SCAN Form 5630 can be scanned once by USPS, and every shipping label from that day will be uploaded to the USPS systems.
Learn how to create and print multiple shipping labels at once on the SendPro Tablet.
Network & Connectivity
Learn how to set up a wireless (Wi-Fi) connection on the SendPro Tablet.
Printing
Learn how to print a label from the address book on the SendPro Tablet.
Learn how to print a USPS return label on the SendPro Tablet.
Learn how to create and print a shipping label on the SendPro Tablet.
The purpose of FedEx Manifest is to save time. Without a manifest, FedEx needs to scan each individual shipping label. This can be time consuming if there are a large number of shipping labels. Instead of scanning each individual shipping label, the manifest can be scanned once and every FedEx shipping label from that day will be included.
The purpose of USPS Shipment Confirmation Acceptance Notice (SCAN) Form 5630 is to save time. Without SCAN Form 5630, the USPS needs to scan each individual shipping label. This can be time consuming if there are a large number of shipping labels. Instead of scanning each individual shipping label, SCAN Form 5630 can be scanned once by USPS, and every shipping label from that day will be uploaded to the USPS systems.
Learn how to create and print multiple shipping labels at once on the SendPro Tablet.
Learn how to resolve the message "Wrong Label found, Please put the correct label in the Printer" on the SendPro Tablet.
Errors & Troubleshooting
Learn how to resolve the message "Wrong Label found, Please put the correct label in the Printer" on the SendPro Tablet.
Add funds to your Reserve or Purchase Power account to resolve the "General Authorization Failure" message.
Maintenance
Learn how to prevent an overcharged battery on the SendPro Tablet.
Refilling Postage
Learn how to automate postage refills on the SendPro Tablet.
Learn how to add postage on the SendPro Tablet.
Add funds to your Reserve or Purchase Power account to resolve the "General Authorization Failure" message.
Reporting, History & Accounting
Learn how to withdraw money from your SendPro Shipping account.
Learn how to view shipments by cost account on the SendPro Tablet.
Learn how to create and email a transaction history report on the SendPro Tablet.
Learn how to view your shipment history on the SendPro Tablet.
Documents and Software
For information on service offerings and level of support, download the
Pitney Bowes Technical Support Overview