Resetting or updating your online password

Instructions on resetting a forgotten password for your online account, or changing your current password.

Instructions on resetting a forgotten password for your online account, or changing your current password.

Reset a forgotten password

  1. Go to the sign in page.
  2. Select the Forgot Your Password Link.
  3. Enter the email for your account and press Continue.
  4. A password reset email will be sent, click the link in this email to reset your password.

Update a password

  1. Sign in to the Pitney Bowes Your Account online portal.
  2. Select the profile icon and click Password & Security.
      Profile icon in Your Account 
  3. Enter a new password, and then confirm the new password.
  4. Choose a password security question and answer if one is not already set.
  5. Select Save Changes.

UPDATED: 08 January 2025