Create a case for billing or service support

Sign in to Your Account to create a case and request support from Pitney Bowes.

1. Sign in to the Pitney Bowes Your Account online portal.
2. Select Support & Cases and click Create a Case.
3. Select an option for the type of issue you have:
   • Financial Support: Queries related to billing, payments, and charges. 
   • Account Support: Queries related to contract details or requests to update account and personal information. 
   • Technical Support: Requests for product support, such as clearing error codes or meter faults. 
4. Select the option relevant to your case from the Step 2 and Step 3 fields. 
5. Complete the information requested and select Submit.