SendPro Enterprise Support
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HubCapp Peripheral Agent is a program that connects your printers, scales, and other peripherals to SendPro Enterprise.
Learn what SMTP information you need to provide to Pitney Bowes for SendPro Enterprise.
Printing
Learn how to resolve duplicate labels printing in SendPro Enterprise.
Learn how to resolve a problem where the top of the label is printing on the bottom 2 inches of label stock and the rest of the label is blank in SendPro Enterprise.
Printing
Learn how to resolve duplicate labels printing in SendPro Enterprise.
Learn how to resolve a problem where the top of the label is printing on the bottom 2 inches of label stock and the rest of the label is blank in SendPro Enterprise.
Errors & Troubleshooting
Learn why UPS API return labels are missing address lines 2 and 3 in SendPro Enterprise.
Learn why the description and comment section is missing from a UPS API label in SendPro Enterprise or SendSuite Live.
Learn how to resolve duplicate labels printing in SendPro Enterprise.
Learn how to resolve an issue where peripherals information will not load in HubCapp for SendPro Enterprise.
Learn how to resolve a problem where the top of the label is printing on the bottom 2 inches of label stock and the rest of the label is blank in SendPro Enterprise.
Learn how to resolve the message "Data Agent component not licensed" when connecting to the HubCapp Data Agent server in SendPro Enterprise.
Learn how to resolve the message "The user password is not set. Please contact an administrator" when signing in to SendPro Enterprise.
Learn how to resolve the message "Peripheral Agent Failed to Respond" in SendPro Enterprise.
Learn how to resolve the error "Error Number of Commodities exceeds min or max limit" in SendPro Enterprise.
Learn how to resolve the message "incomplete commodity description" when shipping FedEx international in SendSuite Live or SendPro Enterprise.
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