Receiving packages using Quick Receive in the PitneyTrack mobile app
You can use the PitneyTrack mobile app on a Tracking Assistant to receive packages into PitneyTrack mobile app using the Quick Receive feature to save time.
Products affected: PitneyTrack® Inbound
You can use the Quick Receive feature in the PitneyTrack mobile app to save time when receiving packages using a Tracking Assistant.
The Quick Receive screen is a simplified screen that shows only Carrier, Recipient, Sender, & Tracking Number, enabling you to receive multiple packages for the same recipient without entering a lot of data. Note however that when using Quick Receive, recipient names in 2D barcodes are ignored, and the following fields are not available:
- Arrived Damaged
- Comments
- Locker reservations
- Custom fields
- Photos
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
- Sign in to the PitneyTrack mobile app.
- If prompted, select your Location.
- Tap Quick Receive.
- Tap the Recipient field and select the recipient. If the recipient is not in the system, you can add them:
- Enter the first and last name separated by a space.
- Tap the Add icon or Add New.
- Add as Recipient will already be selected. If you want to add the person as a sender instead, select Add as Sender.
- Complete the remaining fields.
- Tap Submit.
- Use one of the following methods to enter the tracking number:
- Tap the scan icon and align the box over the barcode. The barcode is scanned automatically.
- Tap in the field and type the tracking number.
- Tap the + next to the Tracking Number field to generate a tracking number.
- If the carrier is not already filled in from the scan, tap the Carrier field and select the carrier.
- Tap the Sender field and select the sender. If the sender is not in the system, you can add them:
- Enter the first and last name of the sender separated by a space.
- Tap the Add icon.
- Add as Sender will already be selected. If you want to add the person as a recipient instead, select Add as Recipient.
- Tap Submit.
- Repeat step 5 to scan the next package.
Note: After the first scan, the carrier and recipient are remembered for the next package. If you need to scan a barcode from a different carrier, click the x next to the carrier to clear the field before scanning the other carrier's barcode. - (Optional) To view the packages in the current quick receive operation, tap the # Packages Scanned at the bottom of the screen. You can remove packages from this screen if needed.
- Click Done.
UPDATED: 23 October 2024