Adding or updating a purchase order number

Sign in to your online account to add a purchase order to an invoice or update an existing purchase order number for any of your invoices.

Sign in to your online account to add a purchase order to an invoice or update an existing purchase order number for any of your invoices.

  1. Sign in to the Pitney Bowes Your Account online portal.

  2. Select Support & Cases and click Create a New Case.
  3. Select Account Support > Name and address change > then your account type.
  4. Select the account number you would like to update the purchase order number for.
  5. Select the radio button Add or update a purchase number.
  6. Include the following information in the Details about your case section:
    • New purchase order number.
    • All existing purchase numbers to be updated.
    • Confirmation if the Purchase Order number should apply to a specific invoice or all future invoices.
  7. Click Submit.

Important: To have a Purchase order number quoted on a supplies invoice, please advise us of this when placing your order. If ordering online, you can add the purchase order number before confirming the order.

UPDATED: 02 December 2024