Parts of the SendPro MailCenter

Get to know your SendPro MailCenter system.

Products affected: SendPro® MailCenter 1000, SendPro® MailCenter 2000, SendPro® MailCenter 3000

system front view

The touchscreen allows you to communicate with the device and the built-in postage meter (Postal Security Device).
The Postal Security Device (PSD) contains the funds and performs all of the calculations necessary to print postage that comply with the latest Canada Post standards. It is located beneath the PSD cover on the back of the device.
The envelope sealant bottle contains the E-Z Seal® used for moistening envelopes. It is located under the main cover, on the left.
The device uses tape to print reports and postage pieces of mail that are outside the limits specified for mailing materials. SendPro MailCenter 1000 and SendPro MailCenter 2000 systems use adhesive tape only. SendPro MailCenter 3000 systems can use either adhesive or gummed tape. The tape is located under the supplies cover, on the right.
The ink cartridges contain the ink used to print postage, as well as any additional items (graphic ad, text message, return address, etc.) you want to appear on your mailpiece.
The tape sealant bottle is an optional feature for SendPro MailCenter devices. It contains the E-Z Seal used for moistening gummed tape. The tape sealant bottle is located to the right of the printer module, behind the stacker.
The wet / dry tape lever is an optional feature for SendPro MailCenter 3000 devices. Use this lever to set the type of tape you are using on your system. The wet / dry tape lever is located to the right of the printer module, behind the stacker.

Push the lever to the right for dry tapes or pressure-sensitive tapes.

Push the lever to the left for wetting gummed tapes.
The stacker is where mail is deposited after the postage is applied to the piece of mail. It is located on the right side of the system. The drop stacker shown here is available with every device. An optional power stacker is also available.
The printheads produce the printed postage.
Ink is deposited in the waste ink tray during the printhead cleaning process. The device will alert you when the waste tray is nearing full capacity.
The moistener pad assembly moistens the flaps on the envelope. The moistener pad assembly is located beneath the moistener deck on SendPro MailCenter devices. To access it, lift the top release lever and then use the blue notch to pull on and open the moistener deck.
The thickness adjustment knob is located beneath the feeder cover. Turn this knob to adjust for the thickness of the envelopes. To set, turn the knob until the arrow on the knob lines up with the arrow to the right as shown below. The arrow on the knob snaps into position.
- SendPro MailCenter 1000 and SendPro MailCenter 2000 devices:
  - Setting 1: Use this setting for postcards mailpieces that are 0.18 mm to 9.52 mm thick
  - Setting 2: Use this setting for mailpieces that are greater than 9.52 mm to the maximum of 15.9 mm thick
- SendPro MailCenter 3000 devices:
  - Setting 1: Use this setting for postcards and mailpieces that are less than 6.35 mm thick.
  - Setting 2: Use this setting for mailpieces that are greater than or equal 6.35 mm thick, but less than 12.7 mm thick.
  - Setting 3: Use this setting for mailpieces that are greater than or equal to 12.7 mm thick, but less than 15.9 mm thick.
  - Setting 4: Use this setting for mailpieces that are greater than or equal to 15.9 mm thick, but less than 19 mm thick.
The moveable side guide at the front of the feed deck is used to stabilize the envelope position when feeding it. Note that the side guide is optional feature on SendPro MailCenter devices.
The power button turns the device on. This is located on the lower left side of the feed deck.
The feed deck is the area where you load the envelopes. If you have a SendPro MailCenter 2000 or SendPro MailCenter 3000 system, this feeds the envelopes to the WEIGH-ON-THE-WAY® (W-O-W®) transport deck.

UPDATED: 15 April 2024