"addressLine1 - length must be less than 100" message in PitneyShip Pro

The message "addressLine1 - length must be less than 100" means that the address has exceeded the 100-character maximum.

Products affected: PitneyShip™ Pro

Issue

When trying to use an address, the message "addressLine1 - length must be less than 100" appears.

Cause

One or more lines in the sender or recipient address is longer than 100 characters (including spaces).

Resolution

Reduce all lines of the sender and recipient address to be 100 characters or less, including spaces. If the address cannot be shortened, separate it into more than one line.

UPDATED: 18 October 2023