Configuring locker kiosks - drop off settings using the Locker Management Module

You can set up how clients interact with kiosks within a locker bank when picking up or dropping off packages.
Products affected: ParcelPoint™ Smart Lockers, Locker Management Module

You can set up how clients interact with the kiosks within a locker bank when they drop off packages.

  1. Click Kiosks.
    settings lockers menu
  2. Select the location from the Location menu, then select the locker bank from the Locker Banks menu.
    select kiosk location and bank
  3. Select Package Drop Off.
  4. Set the slider for each option to ON to enable the option or OFF to disable the option.
    • Direct Drop Off: Set this to ON if you want users to be able to deposit packages at the kiosk without stopping at the mailroom.
      • Package with no barcode: Set this to ON if you want the kiosk to take a picture of a package that does not have a barcode. This option is only available if Direct Drop Off is enabled.
    • Batch Droff Off Mode: Set this to ON if you want users to deliver packages to the same locker compartment during the same session without forcing the clerk to close the door between each deposit.
    • Set Expiration: Select the amount of time (days) that can elapse before a locker operator can remove all or some of the packages not retrieved by a client.
    • Categorize Department Mail From Personal Mail: Set this to ON if you want the locker operator to be able to assign lockers to departments.
    • Display Recipient Name & Tracking ID During Locker Selection: Set this to ON if you want the kiosk to display recipient information when you select a locker.
    • Reservation without Recipient: Set this to ON if you want to be able to make a reservation at the kiosk.
    • Single QR Code for Multiple Packages: Set this to ON if you want to assign multiple packages to a single access code.
    • Add to Existing Locker Reservation:
      • Set this to ON to deliver additional packages to to an existing locker reservation for the same recipient.
      • As a security measure, set this to OFF to force a new locker reservation for a recipient.
        kiosk dropoff settings

UPDATED: 05 September 2024