Dropping off a package with a reserved locker in ParcelPoint Smart Lockers

As the mailroom administrator, you can reserve a locker ahead of time so that an assigned locker is available for a specific package as soon as you sign in at the kiosk
Products affected: ParcelPoint™ Smart Lockers

As mailroom administrator or locker operator, you can reserve a locker ahead of time using the web application so that an assigned locker is available for a specific package as soon as you sign in at the kiosk.

  1. Follow the prompts to tap your ID, scan your code, or tap the Log in icon on the Home screen. The screen you see depends on the local configuration of your lockers.
    ParcelPoint lockers log in icon
  2. Enter your Username and Password.
    ParcelPoint Username and Password
  3. Tap Sign in to continue.
  4. Scan the shipping label barcode or enter the tracking ID of the package.
    ParcelPoint Scan Shipping Barcode screen
    To enter the tracking ID, tap Enter Tracking ID.
    ParcelPoint Enter Tracking ID screen
    Tap Done.
  5. The kiosk screen displays the reserved locker number and shows that it's open.
    ParcelPoint Place Package in Locker screen
    If the locker fails to open, choose another locker.
  6. Place the package in the locker and close the door. Return to the kiosk.
    ParcelPoint Close the Locker screen
  7. If you have other packages to drop off, repeat steps 4 through 6 for each package. If this is the last package, tap Done and the kiosk displays the Home screen again.
  8. Tap Done.

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UPDATED: 05 December 2024