Picking up a single package in ParcelPoint Smart Lockers

You can pick up a package once you receive an email that it is ready for pickup.
Products affected: ParcelPoint™ Smart Lockers

You can pick up a package from a locker reserved for you once you receive an email notifying you it is ready for pickup.

  1. Open the email containing your QR code or ID, and go to the locker kiosk.
  2. Tap Collect an Item. The screen you see depends on the local configuration of your lockers.
  3. Follow the prompts to tap your ID, scan your code, or tap Enter Code Manually. The screen you see depends on the local configuration of your lockers.
    • If you choose to enter the pickup code, use the keyboard to enter the pickup code.
    • Tap Submit.
    If your kiosk is configured to take your picture, it displays a countdown screen. This screen appears for about 2 seconds. It takes your picture at the end of the 2 second period.
  4. Using your finger, sign for the package in the area provided.
    Sign for package screen
  1. Go to the locker and collect your package.
  2. Close the locker door.
    • If you close the locker before the 30 second count down reaches 0, or if you tap Done at the kiosk, the message "Pickup Complete" appears on the kiosk screen.
    • The systems returns you to the Home screen about 2 seconds after "Pickup Complete" appears.

UPDATED: 06 December 2024