"Something went wrong" error the SendPro Mailstation

If you see the message "Something went wrong" while installing the SendPro Mailstation, follow these steps.
Products affected: SendPro® Mailstation

Issue

The device displays the message "Something went wrong" when you're installing SendPro Mailstation

Cause

There is a problem with your account.

Resolution

Please chat with us to resolve this issue.

UPDATED: 19 June 2023