Location Alert

You are currently viewing our website for Canada.

Would you like to switch to the United States website?

Skip to main content
Related Search Topics: Maintenance
Print this support article

Updating DeviceHub in PitneyShip Pro

DeviceHub checks for updates every 12 hours and automatically installs updates when they are available. However, DeviceHub can also be updated manually if needed.
Products affected: PitneyShip™ Pro

DeviceHub checks for updates every 12 hours and automatically installs updates when they are available. DeviceHub can also be updated manually using the following process if needed.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Right-click on the DeviceHub icon in the system tray and select Check for Update.
    DeviceHub Check for Update - Windows   DeviceHub Check for Update - Mac
    WindowsMac
  2. In the window that says a new version of DeviceHub is available and asks if you would like to do the update, click OK.
  3. When the message, "Update successfully completed, DeviceHub Restarting" appears, click OK. DeviceHub will restart.
  4. When the messages appears that DeviceHub is online, go back to PitneyShip Pro and select Settings > My Devices.
  5. Select Activate DeviceHub.
  6. When the activation is complete, you can return to using PitneyShip Pro.

Related topics

UPDATED: 05 September 2024