How to resolve an install loop on the mailstation2

Learn how to resolve an install loop on the mailstation2.
Product affected: mailstation2™

Issue

The meter will not leave install mode.

Cause

Install mode is not completing.

Resolution

Follow the on screen directions and do not unplug the meter unless instructed to by a Pitney Bowes service representative.

Note: You may have to add funds to the meter, minimum $1. If you have already added funds and you are prompted to add funds again or if you have any other installation issue, please chat with us.

UPDATED: 04 February 2025