Troubleshooting inserter not operating in Relay 2500, 3500, and 4500

Learn how to troubleshoot inserter not operating in Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

Inserter not operating

Cause

Cover open
Feed trays or fold plates not located correctly

Resolution

Verify all covers are closed; check display for cover information
Remove and relocate all feeders and fold plates
Verify all feeders and fold plates are in correct position and seated

UPDATED: 30 June 2021