"Envelope feeder" message on the Relay 2500, 3500, and 4500

Learn how to resolve "Envelope feeder" message on the Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "Envelope Feeder."

Cause

Not stated.

Resolution

Verify envelopes are loaded correctly
Verify there aren't any envelopes jammed under the envelope feed rollers

UPDATED: 30 June 2021