Troubleshooting touchscreen only showing time and date in Relay 2500, 3500, and 4500

Learn how to troubleshoot touchscreen only showing time and date in Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

Only time and date are showing on the touchscreen.

Cause

The screen saver is on.

Resolution

Swipe up on the tablet to resume operation.

UPDATED: 30 June 2021