"Paper short check stacker" message on the Relay 2500, 3500, and 4500

Learn how to resolve "Paper short check stacker" message on the Relay 2500, 3500, and 4500.

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "Paper short check stacker."

Cause

The inserter detected that the material used is too short in length.

Resolution

Check the actual material length matches the length displayed
If correct, request another trial piece

UPDATED: 30 June 2021