"Clear moistener" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Clear moistener" message on the Relay 2500, 3500, and 4500.
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
The inserter displays the message "Clear moistener."
Cause
Material is detected in the sealer brush area.
Resolution
- Open the tinted plastic cover on left hand side of machine and remove any material
- Close cover and restart the inserter.
UPDATED: 30 June 2021