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Clearing a paper jam on the DM100i, DM125 and DM300C

Learn how to clear a paper jam on the DM100i, DM125 and DM300C.
Products affected:  DM100®i, DM125™, DM300C™
  1. Turn the transport release lever clockwise to the released position.
  2. Carefully pull the envelope out toward the right.
  3. Using a can of non-flammable canned air and working from the left side of the machine to the exit, blow onto the feed deck that the envelopes or tape sheets travel on.
Note:  Make sure to spend enough time in this step to ensure that dust and debris are removed.
  1. Turn the transport release lever counterclockwise to the home position.

UPDATED: 02 October 2023