Uploading a new custom envelope message on the DM100i, DM125, DM300C, DM400C, DM475, and mailstation series
Learn how to upload a new custom envelope message on the DM100i, DM125, DM300C, DM400C, DM475, and mailstation series.
Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM300C™, DM400C™, DM475™
To upload a new envelope message or meter ad:
- Sign in to your account.
- Select the desired product line in the Your Products section.
- From the Popular Tasks section, select Envelope Messaging.
- You will be redirected to a page to create a case.
- Select Create a Case.
- There are 2 Options to complete your envelope messaging order:
Option 1:
- Attach a file with the text and image exactly as you would like it to appear on the envelope. (Accepted file formats jpg, gif or png)
- In the Details about your case field confirm the complete message details are attached
- Select Submit.
- A confirmation page will be displayed including the unique case number for your reference.
- Within 3 business days you will receive an email notification with the instructions to download the envelope message to your meter.
Option 2:
- In the Details about your case field include:
- The exact text of the message (Up to 5 lines of text)
- Font Style (Arial is recommend as it is the easiest to read).
- Text justification (Left, Right, Centered)
- Location of the image in relation to any text (if applicable)
- Attach an image file if desired (Accepted file formats jpg, gif or png).
- Select Submit.
- A confirmation page will be displayed including the unique case number for your reference.
- Within 3 business days you will receive an email notification with the instructions to download the envelope message to your meter.
Important:
The maximum number of envelope messages a meter can save:
- mailstation/mailstation2 can hold a maximum of 15 messages including the 9 pre-loaded images.
- DM100i, DM125, DM300c, DM400C, DM475 meters can hold a maximum of 20 messages including the 9 pre-loaded images.
UPDATED: 02 October 2023