Updating the software version on the DM300C

Make sure that your system is connected using SmartLink™, PC Meter Connect or a local area network connection (LAN) to communicate with the Pitney Bowes Data Centre.

Click on the link for your usual connection method for detailed meter software update instructions.

• Using SmartLink™
• Using PC Meter Connect™ or a local area network connection (LAN)

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Using Smartlink™
Unless a lock code is enabled, meters that are always powered on and connected via SmartLink™ get updated automatically.

If you use a lock code, unlock the meter and follow these steps to update your meter:

1. Press C to go to the Home screen.
2. Press Refill Postage.
3. Select Check PBP balance.
4. Select Continue.
5. Select Get Update Now.
6. At prompt System Update Complete, select Restart Now.

• Your meter restarts
• Your screen displays the message installing updates
• Do not remove the power
• When your updates are installed, your meter initializes

7. Select Connect now when the screen displays Connection Required.
8. At prompt System Update Complete, select Return Home.

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Using PC Meter Connect™ or a local area network connection (LAN)

1. Press C to go to the Home screen.
2. Press Refill Postage.
3. Select Check PBP balance.
4. Select Continue.
5. Select Get Update Now.
6. At prompt System Update Complete, select Restart Now:

• Your meter restarts
• Your screen displays the message installing updates
• Do not remove the power
• When your updates are installed, your meter initializes

7. Select Connect now when the screen displays Connection Required.
8. At prompt System Update Complete, select Return Home.

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Related digital connection method articles:

• SmartLink™: Get Connected with SmartLink
• PC Meter Connect™: About the PC Meter Connect desktop application
• Local Area Network connection (LAN): Setting up a wired connection using a USB Ethernet network adapter