Skip to main content
Related Search Topics: Mailing & Shipping Printing
Print this support article

Creating and printing a Trackable Label on the SendPro C, SendPro+

Learn how to create and print Trackable Labels on the SendPro C, SendPro+.
Products affected: SendPro® C, SendPro®+ (8H10)
  1. Tap Trackable Labels on the Home screen.
    tl-tap-home-screen-ca_421x255
  2. Tap the carrier you want to use. For example, tap Canada Post.
    02-tap-carrier-ca
  3. Verify that the sender address is correct. If not, tap on the Sender field and select a new address.
    sender-address-ca
     
  4. If you have enabled cost accounts on your SendPro® C, you must provide an account. If this field contains an account, verify the account is correct. To change or add an account, tap on the Cost Account field and select an account from the list.
  5. Tap Continue.
  1. Enter the recipient address.
    1. You can manually enter the recipient information or select one from the address book. To select one from the address book, tap the Address icon in the upper right corner of the screen as shown here.
      tl-recipient-ca
    2. For Canada Post domestic shipments, if your package already has an address, you can select the Use Postal Code only box and enter the postal code to create the label without entering the address.
      tl-recipient-postcode-only-ca
  2. Tap Continue.
  3. Tap a package type. For example, Box or Envelope.
    tl-select-package-ca

  4. Enter the dimensions and the weight of the box or envelope:

    • Tap each dimension and enter a value using the display keypad. Tap the green check mark when done.
    • If you have an attached scale, place the box or envelope on the scale and the weight appears in the weight field. If you do not have a scale, tap on the Weight field and enter the value using the keypad and then tap Apply.
      enter-dimensions-wt-ca
  5. Tap Continue.
  6. Tap the service you want to use, in this example, Regular Parcel.
    service-selected-ca
  7. Tap Add additional service to add extra services. If you are not adding any special services, go to step 14.
    select-extra-service-ca
  8. Select the extra service, in this example, Signature Option.
    selected-signature-confirm-ca
  9. You can continue to add additional services if necessary. Tap Apply when done.
  10. Tap Print.
  11. At the Label Options screen, tap Format and select the printer format. For example, tap Roll- 4x6.
    select-print-format-ca
    Note: If you want to print a sample label first, tap the Print Sample button.
  12. Tap Print again and the label prints.
    • If prompted, enter the Sender and Recipient's phone number (required for some services).
  13. The carrier screen reappears. You can now print another label.

UPDATED: 14 August 2021