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“Waste Tank Full” or “Waste Tank Near Full” message on the DM300C-DM475

Put your meter into Service Mode and clear the message so that you can run your meter until your replacement waste pad arrives.
Products affected: DM300C™, DM400C™, and DM475™

Issue

The meter displays “Waste Tank Full” or “Waste Tank Near Full”, and may not print.

Cause

Excess ink from purges and heavy use eventually fills the ink waste tank in the meter.

  • When the ink reservoir nears capacity, your meter displays the message Waste Tank Near Full.
  • When the ink reservoir reaches full capacity, your meter displays the message Waste Tank Full.

Resolution

Follow these steps to put your meter into Service Mode and clear the message. This process can be performed without the replacement waste pad installed, so that you can run your meter until you receive and install the replacement waste pad.

  1. Press Menu.
  2. Press Page Down.
  3. Select Maintenance.
  4. Select Replace Waste Tank.
  5. Select Ok, I understand.
  6. Press Yes, tray is replaced.
  7. Order an ink pad replacement kit .
  8. When your kit arrives, install the replacement waste pad.

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UPDATED: 25 July 2023