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Getting a Canada Post refund for damaged or incorrectly printed mail in Envelope Printing on the SendPro C, SendPro+, SendPro C Auto

Learn how to get a Canada Post refund for damaged or incorrectly printed mail in Envelope Printing on the SendPro C, SendPro+, SendPro C Auto.
Products affected: SendPro® C, SendPro®+ (8H10), SendPro® C Auto (9H10)

Important: Refunds are issued solely at the discretion of Canada Post. Pitney Bowes has no authorization to give refunds for misprinted, damaged, or printed and unused postage.

You may be eligible for a refund from Canada Post based on current Canada Post postal regulations. Refer to How do I get a refund for spoiled meter impressions.

For more information, contact your local corporate Canada Post office.

UPDATED: 02 May 2024