Features

Hi – SAM here. On this page, you’ll find everything you need to know about how the Pitney Bowes Smart Access Management^® system enables you to control, check and enforce entry authorisation for virtual and physical workspaces.

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Manage sites through your online portal

Manage multiple sites from a single, centralised online portal, helping you use shared site data to inform decision-making, such as optimising your workspace experiences. You can also create multiple workflows to manage people visiting your sites. This includes specifics around employee, visitor, and contractor certification and authorisation and access restrictions.

Customise your workflows and branding

Create custom workflows, so you can design a process for each type of visitor to your sites. Fully customise the user experience including interface graphics, branding, registration fields, health and safety messaging, and your visitors’ ID labels.

Get premium kiosks and devices

Choose the right devices to suit both attended and unattended reception areas. Your digital visitor sign-in system is delivered on robust, premium kiosks – including our tablet enclosure, countertop, and freestanding kiosk unit. All devices come equipped with a large touchscreen, integrated camera, self-cutting badge printer, and more.

Accelerate registration

Fast-track productivity with an intuitive kiosk experience that guides visitors step-by-step through the registration process. Access requirements – including your health and safety information – are presented clearly on a large screen with multiple language support. Once visitors agree to your terms and conditions, they’ll get a personal printed label which can be scanned to sign out when leaving your site.

Visitor Management & Pre-registration

Offer pre-registered visitors and contractors a professional and efficient welcome with zero-touch site access. When users pre-register, their information is auto-populated at the kiosk after scanning their personal pre-printed label or an on-screen QR code.

Occupy unattended reception areas

This visitor management solution is designed for both attended and unattended reception areas. The automated system provides a warm welcome, alerting you through our secure online portal when visitors have arrived and when couriers are waiting to deliver a package.

Monitor and report site behaviour

Run real-time reports quickly and monitor on-site behaviour – such as visitors currently on the premises, time-stamped logs, and visit purpose – across multiple sites. You can also see visitor clearance data to ensure everyone is safe and their presence recorded, including flu vaccination status and contractor certifications.

Online evacuation data

Access critical information about people on-site with emergency printouts, or remotely via your online dashboard and reports.

Send and receive SMS/email notifications

Get real-time SMS and email notifications when an expected visitor arrives on site, minimising host and receptionist workload.

Ensure workplace health and safety compliance

Inform visitors of potential hazards, set access restrictions, and account for everyone on-site in the event of an emergency. When contractors sign out, they can also report any hazards directly in the kiosk. Digital records of every visit are stored in real-time in AWS (Amazon Web Services).