Global eCommerce Cross-Border Shipping Support

Get detailed tracking events and carrier information for your package(s):

Track a Package

Find answers and assistance for Pitney Bowes Global Shipping Programs (GSP) using the following contact information:

eBay inquiries
 

 Go here for eBay inquiries

Amazon deliveries outside the US
 

Go here for Amazon inquiries

PayPal inquiries

As a PayPal user, go to the PayPal customer support portal and select a contact method.

Questions about the Cross-Border Shipping Program (Borderfree) offered by other retailers

For the best support, go to the support center offered by the retailer where the order was placed.

UPDATED: November 06, 2019