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Dropping off packages at rear loading lockers with PitneyTrack mobile app in ParcelPoint Smart Lockers

You can use PitneyTrack mobile app on the Tracking Assistant to receive and drop off packages directly at a rear loading locker bank.

Products affected: ParcelPoint™ Smart Lockers, PitneyTrack® Mobile App 

You can use the PitneyTrack mobile app on the Tracking Assistant to receive and drop off packages directly at a rear loading locker bank.

  1. Sign in to the PitneyTrack mobile app.
  2. If prompted, select your Location.
  3. Tap More.
  4. Tap Place in Locker. By default front loading is displayed.
  5. Set the Use Rear Lockers toggle to On.
  6. Scan the package barcode.
  7. Tap the Recipient field and select the recipient.
  8. Place the package in an empty locker.
  9. Scan the barcode on the locker shelf.
    barcode on a rear-loading locker
  10. On the TA, tap Place.

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UPDATED: March 18, 2025