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Managing your subscription payment methods in ShipAccel

You can manage the payment methods used to pay for your USPS postage, FedEx labels, and ShipAccel subscription.

Products affected: ShipAccel

You can manage the payment methods used to pay for your ShipAccel subscription.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

Adding a credit card for subscription payments

  1. Sign in to ShipAccel.
  2. Select your name in the upper right and select Manage Subscription. If you do not see this option, skip to the next section.
    Manage Subscription
  3. Select Payment Methods.
  4. Select Add New.
  5. Enter the credit card information and select Add.
  6. If this is not the first card being added, choose whether you want to new card to be primary or backup and select Update.

Adding a credit card for subscription payments

If you do not see the Manage Subscription option shown in step 2 above, follow these steps.

  1. Sign in to ShipAccel.
  2. Select Settings > Payment Methods.
  3. Select Add Credit Card.
  4. Enter the credit card information and click Submit.

Updating an existing subscription payment credit card

  1. Sign in to ShipAccel.
  2. Select your name in the upper right and select Manage Subscription. If you do not see this option, skip to the next section.
    Manage Subscription
  3. Select Payment Methods.
  4. Select the card you wish to update.
  5. Select Edit Payment Method.
  6. Update the card information as needed and select Update.

Updating an existing subscription payment credit card

If you do not see the Manage Subscription option shown in step 2 above, follow these steps.

  1. Sign in to ShipAccel.
  2. Select Settings > Payment Methods.
  3. Expand the account you wish to update.
  4. Select Update Credit Card Info below the card you wish to update.
  5. Update the card information as needed and click Submit.

Deleting a subscription payment method

  1. Sign in to ShipAccel.
  2. Select your name in the upper right and select Manage Subscription. If you do not see this option, skip to the next section.
    Manage Subscription
  3. Select Payment Methods.
  4. Select the card you wish to delete.
  5. Select Remove Payment Method.
  6. Select Confirm.

Deleting a subscription payment method

If you do not see the Manage Subscription option in step 2 above, follow these steps.

  1. Sign in to ShipAccel.
  2. Select Settings > Payment Methods.
  3. Expand the account you wish to remove.
  4. Select Remove. Note that the primary payment method cannot be deleted. To delete a payment method, first set a different one to primary.
  5. Select Delete to confirm.

Choosing the primary and backup subscription payment methods

  1. Sign in to ShipAccel.
  2. Select your name in the upper right and select Manage Subscription. If you do not see this option, skip to the next section.
    Manage Subscription
  3. Select Payment Methods.
  4. Select the current backup payment method.
    Select the backup payment method
  5. Select Set as primary.
    Select Set as primary
  6. Select Confirm.

Choosing the primary and backup subscription payment methods

If you do not see the Manage Subscription option in step 2 above, follow these steps.

  1. Sign in to ShipAccel.
  2. Select Settings > Payment Methods.
  3. Select the Preferences tab.
  4. Under Subscription:
    1. From the first menu, select the payment method you wish to use as the primary method.
    2. From the second menu, select the payment method you wish to use as the backup method.
  5. Select Save.

Related topics

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. Accordingly, in order to activate your Account, the Bank asks that you provide identifying information, including your address and taxpayer identification number. The Bank may also ask for additional identifying information, where appropriate, including asking that your representative who is opening your Account to provide his/her name, address, date of birth, driver’s license and/or other documents and information that will allow the Bank to identify him/her. In order to participate in the Program, you must provide the information described in this paragraph. You agree to provide all such requested identifying information.

Eligibility subject to credit approval and customer verification. This is not a commitment to lend, and this does not create, and is not intended to create a legally binding obligation on either of us. Program, rates, Terms & Conditions are subject to change.

Banking products and services are provided by The Pitney Bowes Bank, Inc., Member FDIC. Pitney Bowes, Pitney Bowes Bank, and the Corporate logo are trademarks of Pitney Bowes Inc. or a subsidiary. All other trademarks are the property of their respective owners. Pitney Bowes Bank is state chartered and located in Salt Lake City, Utah.

UPDATED: February 20, 2025