Setting up the dimensioner in ShipAccel
A dimensioner is a device that allows you to get the dimensions of a package in a single click so that you don't have to manually enter them.
Products affected: ShipAccel
A dimensioner is a device that allows you to get the dimensions of a package in a single click so that you don't have to manually enter them.
Important: You must have the most recent version of DeviceHub in order to add a dimensioner. To check, right-click on the DH icon in the system tray and select Check for Update.
- Right-click on the DeviceHub DH icon in the system tray (small icons near the clock) and select Add Dimensioner.
- Enter a Name for the dimensioner and its IP Address. To find the IP address of the dimensioner:
- On the dimensioner screen, select the i icon.
- On the Device Info screen, select the Configuration icon.
- On the Configuration menu, select the IP Address button.
- On the dimensioner screen, select the i icon.
- Select Add.
- Once you see the message that the dimensioner has been successfully added, click OK. The dimensioner will be listed on the My Devices screen along with any printers and scales.
To use the dimensioner when creating a label, select the Get Dimensions button. If you have more than one dimensioner, select it from the drop-down arrow.
UPDATED: January 22, 2025