Adding a user in TrackMyMail

You can add new users as needed.

Products affected: TrackMyMail™

You can add new users as needed.

  1. On the left side, select User Management.
    User Management icon
  2. Select Users.
  3. Select +Create New User.
  4. Enter the user's details.
  5. If you are a reseller, choose the client that this user is for from the Reseller Client menu (required only for user and reseller client admin roles).
  6. Under Role(s), choose the user's role.
    • User: A user of the selected reseller client that does not have admin privileges
    • Reseller Client Admin: An admin of the selected reseller client only
    • Admin: An admin of the reseller, who has admin access to all of that reseller's clients
  7. Select Save.

The user will receive a welcome email with a link to set up their account.

UPDATED: December 19, 2024