Running an on-demand report in TrackMyMail
You can run an on-demand report for a particular job.
Products affected: TrackMyMail™
You can run an on-demand report for a particular job.
- On the left side, select TMM Dashboard.
- In the View Details column next to the job you wish to run the report on, select the Choose Report menu and choose the report you wish to run.
- The report will be sent to the email associated with your profile. The email will come from [email protected].
Opening reports
Emailed reports are in CSV format. On most Windows computers, these will open in Excel by default. When opening CSV reports in Excel, it may auto-format the cells, which can cause data to be displayed incorrectly. To view reports with the data formatted correctly, the file must be imported instead of opened.
- From the report email, click the link and save the downloaded report. Do not open the report.
- Open Excel and open a new blank workbook.
- Select the Data tab.
- In the Get & Transform Data section on the ribbon, choose From Text/CSV.
- Select the CSV file that you saved in step 1 and click Import.
- A window opens with the file name at the top and the data as shown below. Make sure that the Delimiter is set to Comma.
- If the report includes IMbs, under Data Type Detection, select Do not detect data types to keep the IMbs intact.
- Click Load.
- Save the file.
UPDATED: February 20, 2025