PitneyShip Release Notes version 1.94.0 (December 11, 2024)
Products affected: PitneyShip®
New Features & Enhancements
Removed FedEx Medium Box from package type
Previously, two FedEx Medium Box options were listed under the package type selection. We have removed the FedEx Medium Box (8" x 4" x 11") option to better align with FedEx offerings. The FedEx Medium Box (11.5" x 2.375" x 13.25") will remain as a package type selection and can be used with One Rate or Standard Rate.
USPS Short Pay Dispute UI changes and updated URL
If a user has USPS postage ShortPay, they’ll receive an email saying their account has been charged. Users can click the link in the email or navigate to https://apvdisputes.usps.com to complete the dispute form.
Separate printers for UPS international shipments
Users can now print international UPS labels and invoices using two different printers. They can choose between 4" x 6" or 8.5" x 11" sizes for labels, and 8.5" x 11" size for invoices.
Payment error message enhancement
Revised payment error messages to be more user-friendly. These revised error messages will clarify the issue and include steps for users to resolve the error.
UPS account verification error message enhancement
Revised UPS account verification error messages to be more user-friendly. These revised error messages will clarify the issue and include steps for users to resolve the error.
FedEx single-payer refund enhancement
Previously, users selected Void Label to initiate a refund. Now, they will use the Refund Label option instead. The Refund Label option will be available for 30 days; after that period, it will no longer be accessible, and users will not be able to request a refund. When a user requests a refund, a pop-up will inform them that it may take up to 21 days to receive the refund on their credit card. For batch shipments, users cannot request a partial refund. This change applies to both single and batch shipments, whether domestic or international.
Multiple FedEx accounts
Users who have signed up for the FedEx single-payer account cannot add another FedEx account to their account.
Hazmat shipping changes
The Hazardous Materials checkbox is now hidden when "All Carriers" is selected in the shipping flow. It will only appear when users select USPS. A "Learn More" link has been added under the USPS extra services section, labeled "Hazardous Material," which provides a list of items that can and cannot be shipped.
When USPS is selected and the "Does this parcel contain anything potentially hazardous?" checkbox is checked, users will see all available USPS Hazmat special services. It is mandatory for users to select at least one special service in order to proceed. If they fail to do so, an error message will appear stating, "Select Hazmat service to proceed."
Additionally, an inline message has been added below the "Does this parcel contain anything potentially hazardous?" checkbox to make the process more intuitive and informative for users shipping hazardous items.
Removed PitneyShip Cube Wi-Fi driver from Support
Removed the PitneyShip Cube Wi-Fi driver from the Support menu to simplify the driver installation. Users will now download the same PitneyShip Cube driver regardless of connection type.
International shipment presets
Users who frequently ship international packages can create a preset. Users are able to include line items, customs information, and other details in the preset. The Preset can be created through the Shipping Label or Create Preset screens.
Inventory Management feature
We have added a Manage Inventory feature in the Customs/Item Inventory settings. This new functionality allows users to add, update, or delete custom product details. Users who do not have this feature cannot make changes to inventory items. The feature is available to all roles, including custom roles. If someone wishes to turn off this feature, they can modify the settings for the relevant roles.
Document only shipping to Canadian recipients
When selecting the Document Only option, we have corrected the custom details for Canada shipments. Users will now see the details of the accurate custom when choosing Document Only for FedEx.
International FedEx 4" x 6" label
FedEx users shipping internationally can now print 4" x 6" labels. Invoices and other international documents will still be printed on 8.5" x 11" paper.
Issues Fixed
There were no issues fixed in this release.
UPDATED: December 12, 2024