ShipAccel Release Notes version 1.94.0 (December 11, 2024)
Products affected: ShipAccel
New Features & Enhancements
Added tracking number and carrier to Payment Method History
Added a tracking number and carrier field to the Payment Method History screen. When a user clicks on the tracking number listed in the History, the tracking details for the package will appear. These added fields will also appear on the exported data. This feature is available to single-payer users.
Removed FedEx Medium Box from package type
Previously, two FedEx Medium Box options were listed under the package type selection. We have removed the FedEx Medium Box (8" x 4" x 11") option to better align with FedEx offerings. The FedEx Medium Box (11.5" x 2.375" x 13.25") will remain as a package type selection and can be used with One Rate or Standard Rate.
USPS Short Pay Dispute UI changes and updated URL
If a user has USPS postage ShortPay, they’ll receive an email saying their account has been charged. Users can click the link in the email or navigate to https://apvdisputes.usps.com to complete the dispute form.
Payment error message enhancement
Revised payment error messages to be more user-friendly. These revised error messages will clarify the issue and include steps for users to resolve the error.
UPS account verification error message enhancement
Revised UPS account verification error messages to be more user-friendly. These revised error messages will clarify the issue and include steps for users to resolve the error.
FedEx single-payer refund enhancement
Previously, users selected Void Label to initiate a refund. Now, they will use the Refund Label option instead. The Refund Label option will be available for 30 days; after that period, it will no longer be accessible, and users will not be able to request a refund. When a user requests a refund, a pop-up will inform them that it may take up to 21 days to receive the refund on their credit card. For batch shipments, users cannot request a partial refund. This change applies to both single and batch shipments, whether domestic or international.
Multiple FedEx accounts
Users who have signed up for the FedEx single-payer account cannot add another FedEx account to their account.
FedEx single-payer available for all users
Users who have not yet added a FedEx account can now activate their FedEx single-payer account.
International shipment presets
Users who frequently ship international packages can create a preset. Users are able to include line items, customs information, and other details in the preset. The Preset can be created through the Shipping Label or Create Preset screens.
Inventory Management feature
We have added a Manage Inventory feature in the Customs/Item Inventory settings. This new functionality allows users to add, update, or delete custom product details. Users who do not have this feature cannot make changes to inventory items. The feature is available to all roles, including custom roles. If someone wishes to turn off this feature, they can modify the settings for the relevant roles.
Document only shipping to Canadian recipients
When selecting the Document Only option, we have corrected the custom details for Canada shipments. Users will now see the details of the accurate custom when choosing Document Only for FedEx.
Squarespace integration
Users can connect their Squarespace stores to import orders and sync their fulfillment statuses. They can use Order Sync to update these fulfillment statuses automatically. Additionally, users can disconnect the integration when it is no longer needed.
Read more about Connecting your Squarespace store.
FedEx claim status updates
Added status updates to FedEx claim requests to inform users whether their claim has been accepted or denied.
Add/Update payment method
When a user attempts to create a shipment in the Ship Orders or Create Shipping Label screens, the Print Label button will change to Setup Payment Method if no payment method is available. Clicking Setup Payment Method will initiate the current process for adding a payment method.
Delete fulfilled orders
When an existing order is updated in the marketplace and synced again, the system will update the previous record rather than create a new one. This change addresses an issue where editing an order in the marketplace resulted in duplicate orders in ShipAccel.
The old record will now be archived, and only the new one will be displayed. Users can only print labels for orders that have yet to be fulfilled. An order status filter has also been added to the Ship Orders screen, allowing users to sort orders by status: Unfulfilled, Fulfilled, Cancelled, and Pending. Fulfilled orders from the marketplace will only appear in ShipAccel if the user selects Fulfilled from the order status filter.
Analytic reports
Users now have access to Spend Summary and Shipment Details reports. These reports can be marked as favorites and scheduled for delivery via SFTP or email. Additionally, reports can be exported.
Users can filter data based on various criteria, including Division/Location, City/State, Cost Account, Carriers, Agent/Users, Package Type Name, Job IDs, and Extra Services Surcharges. Spend Summary Reports can be grouped by Division, Cost Accounts, and Carriers. The columns in the reports can be renamed or reordered.
Issues Fixed
There were no issues fixed in this release.
UPDATED: December 12, 2024