"PSD disabled" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Please chat with us if the message PSD disabled appears.

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The message PSD Disabled appears when you refill your device.

Cause

There is an issue with your postage account.

Resolution

Please chat with us to resolve this error.

UPDATED: November 11, 2024