Error "Log File Open Operation Failed" appears in in Business Manager

Learn how to resolve the errro "Log File open operation failed" in Business Manager.

Issue

Error "Log File open operation failed -> Exception of type 'System.OutOfMemoryException' was thrown" appears when viewing the C+ log file in Business Manager.
Business manager log file error

Cause

The log file is too big.

Resolution

Browse to C:\Program Files (x86\Pitney Bowes\Business Manager\Logs and delete ConnectPlus.log file.

UPDATED: October 10, 2024