Downloading UPS and FedEx proof of delivery (POD) and signature files in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

You can download proof of delivery (POD) and signature files for UPS and FedEx shipments that have the Signature Required service. It may take 7-10 days after delivery before these are available from the carrier.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

1. From the Shipping & Mailing menu, select Shipping & Postage History.
2. Select the arrow next to the shipment to expand it.
3. Select Download POD/Signature File(s). The file is downloaded as a ZIP file that may contain one or more files.
   Note: The button will only be visible once the files are available for download.