Reports and transaction features are grayed out in Business Manager

Learn how to resolve the issue when the reports and transactions feature is grayed out in Business Manager.

Products affected:  Business Manager

Issue

The reports and transactions feature in Business Manager is grayed out.

Cause

The Business Manager license has expired.

Resolution

This issue must be resolved by a Pitney Bowes representative. Please chat with us for further assistance.

UPDATED: October 29, 2024