Managing your payment methods in PitneyShip

You can manage your credit card and bank (ACH) payments used to pay for for your USPS postage and for your subscription.

If you use Purchase Power or a Reserve Account and wish to change your payment method, or if you use a credit card and wish to change to Purchase Power or a Reserve Account, please chat with us.

• Adding a credit card
• Adding a bank account (ACH)
• Choosing which method is primary or backup
• Updating your credit card information

Adding a credit card

1. Sign in to PitneyShip.
2. Select Settings > Payment Methods.
3. Select Add Credit Card.
4. Enter the credit card information and click Submit.

Adding a bank account (ACH)

Bank account (ACH) payments can only be used to pay for postage, not for your PitneyShip subscription.

1. Sign in to PitneyShip.
2. Select Settings > Payment Methods.
3. Select ACH Payments.
4. If this is the first time you are adding an ACH payment method, select Continue, provide the requested information about your company, and select Continue.
5. Once the Plaid window loads, select Continue.
6. Select Instant or Manual, depending on which method you wish to use to connect, then select Continue.
   • Instant:
     1. Select your financial institution.
     2. Enter your username and password and click Submit.
     3. Select the account you wish to use and click Continue.
     4. Once the Success message appears, click Continue.
   • Manual:
     1. Enter your Routing number and select Continue.
     2. Enter your Account number and select Continue.
     3. Enter your Name and select Continue.
     4. Select the account type and select Continue.
     5. Select Authorize.
     6. Check your bank account and enter the 3-letter code.
     7. Select Continue.

Choosing which method is primary or backup

1. Sign in to PitneyShip.
2. Select Settings > Payment Methods.
3. Expand the account you wish to set as the primary payment method.
4. Select Edit Usage Preferences.
   
5. Select the Primary box next to Postage to make this the primary payment method for postage refills. Select the Primary box next to Subscription to make this the primary payment method for subscription payments.
   Note: ACH payments cannot be used to pay for your subscription.
6. Select Save.
7. Expand the account you wish to set as the backup payment method.
8. Select Edit Usage Preferences.
9. Select the Backup box next to Postage to make this the backup payment method for postage refills. Select the Backup box next to Subscription to make this the backup payment method for subscription payments.
   Note: ACH payments cannot be used to pay for your subscription.
10. Select Save.

Updating your credit card information

1. Sign in to PitneyShip.
2. Select Settings > Payment Methods.
3. Expand the credit card you wish to update.
4. Select Update Credit Card Info.
5. Update the information as needed and click Submit.