Setting up the ID card delivery settings in PitneyTrack Inbound

If you use employee or student ID cards and have the personnel ID completed in the Address Book you can deliver packages by scanning ID cards.
Products affected: PitneyTrack® Inbound

If you use employee or student ID cards and have the personnel ID completed in the Address Book you can deliver packages by scanning ID cards.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Delivery.
  2. Turn the Find Packages by ID slider on.
  3. Under Card Scan Settings, select either:
    • Complete ID: If the ID number on the card matches exactly the personnel ID in the Address Book.
    • Partial ID: If the personnel ID contains additional characters that are not present on the ID card. For example, if there are leading zeroes in the personnel ID.
      • Recipient ID Starting Position: The position in the ID string where the system will start reading the numbers. For example, if the ID number is 00012345678000, and you want it to ignore the 3 leading zeroes, then you would set this to 4.
      • Recipient ID String Length: The length of the ID string that you want the system to read, starting from the starting position indicated above. For example, if the ID number is 00012345678000, and you want it to stop reading after the 8 (only reading the non-zero digits), then you would set this to 8.
  4. (Optional) Under Scan packages for delivery, select Require to scan all packages when delivering if you need to scan all the packages for a specific recipient. You may need to scroll back up to see this setting.
  5. Select Update Settings or Update Settings for This Site.

UPDATED: February 21, 2025