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"Alert: Username is already been used, please input a different one" message when adding a UPS account in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

If the message appears "Alert: Username is already been used, please input a different one" message when adding a UPS account, select a different usernam.
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

Issue

The message "Alert: Username is already been used, please input a different one" appears when adding a new Pitney Bowes UPS rate account.

Cause

The username you entered is already in use.

Resolution

Select a different username for your new UPS account.

UPDATED: May 29, 2024