Downloading your data from PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound, and the Locker Management Module

If needed, you can download your data from PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound, and the Locker Management Module in CSV format.
Products affected: PitneyShip® Pro, PitneyShip® Enterprise, PitneyTrack® Inbound, Locker Management Module

If needed, you can download your data from PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound, and the Locker Management Module in CSV format. The data will include a Media folder with the following:

  • Shipping (PitneyShip Pro and PitneyShip Enterprise): PDFs and signatures associated with the downloaded records
  • Inbound Receiving (PitneyTrack Inbound only): Photos and signatures associated with the downloaded records
  • Lockers: Locker complaints

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Data Management.
  2. Select Download Application Data.
  3. Select the data you wish to download.
    sm-data-download-apps
  4. Select the calendar ions and select date range of the data you wish to download. Only one year of data can be downloaded at a time.
    sm-data-download-dates
  5. Select Submit Download.
  6. Once the status changes to Completed, select the Download icon to download the file.
    Download icon on Data Management page

If you want to be notified when your data files are ready to be downloaded:

  1. Select the Notification Preferences tab.
  2. Enter the email addresses you want to be notified (up to 10), pressing Enter or typing a comma after each one.

UPDATED: July 25, 2024