Downloading your data from PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound, and the Locker Management Module

If needed, you can download your data from PitneyShip Pro, PitneyTrack Inbound, PitneyAnalytics, and the Locker Management Module in CSV format. The data may include the associated media files.

• Sending: Proof of delivery PDFs and signature images associated with the downloaded records
• Receiving: Photos and signatures associated with the downloaded records
• Locker: Locker activity and locker complaints

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

1. Select Settings > Data Management.
2. Select Download Application Data.
3. Under Applications / Plans, select the data you wish to download. 
4. For Shipping & Mailing, if you want to download the Media files along with the data, select Media.
   
5. Select the calendar icons and select date range of the data you wish to download. Only one year of data can be downloaded at a time.
   
6. Select Submit Download.
7. Once the status changes to Completed, select the Download icon to download the file.
   

If you want to be notified when your data files are ready to be downloaded:

1. Select the Notification Preferences tab.
2. Enter the email addresses you want to be notified (up to 10), pressing Enter or typing a comma after each one.