Failed to export a text file using SFTP when using a semicolon as a delimiter in SendPro Enterprise
You are unable to export a text file using SFTP when using a semicolon as a delimiter.
Products affected: SendPro® Enterprise
Issue
Unable to export a text file using SFTP when using a semicolon as a delimiter.
Cause
An unsupported character was used.
Resolution
SendPro Enterprise must be version 8.58.0 or Higher. To request an upgrade, please contact Software Support.
Recreate existing templates using the following steps:
- Open the Data Management App v1.8.
- Select the Export tab.
- Select + Setup Export.
- Select SFTP Location.
- Enter your SFTP credentials.
- Select the desired data type export.
- Apply the desired filters by selecting + Add Filter,
- Click Next once you have made your choices.
- Select the desired mappings and click Next.
- Add another entity type if desired, or click Next.
- Select the choices from the Export Options.
- Save the template by checking the Save As a Template box.
- Name the template and click Save. You can now run the template.
UPDATED: March 28, 2024